FAQ
Check out the answers of the most popular questions of our customers.
About proposals
I spent a lot on the ring, why should i spend on the proposals?
It`s a once in a lifetime experience which you and your loved one will remember forever and that`s exactly why the proposal moment should be exceptional! You may exchange and return the ring but you cannot recreate the proposal.
How much in advance do I need to book your services?
The sooner, the better. For all events we do ask that they are booked at least two weeks in advance however we always doing our best to accommodate your last minute request.
What is the best time to propose?
It Depends on the location and your preferences. The Golden hour would be the great time to take pictures of your proposal as you may know however our photographers could get amazing pictures during any time of day.
What if it`s raining or it`s windy on the day off?
We check the forecast 1-2 days before and If the weather is not collaborative, we may reschedule for another day or time. In some cases we may set it up at your indoor location (house, hotel room, apartment and etc) if you can`t reschedule.
How the booking&planning process works?
It`s easy as 1-2-3! You contact us, choose the package, book the date and time with the deposit, fill our the questionnaire to customize the package and get the plan of the day prior your event to know all the details. We guide you through the whole process so you are comfy and relaxed.
How much do I have to pay when I book?
We kindly ask to pay 50% of the total cost at the time of booking unless it`s a last minute event and we require the full payment before the event.
Do you offer custom event planning?
Yes, of course! We could create your dream event upon your request and budget. The sky is the limit.
Does your team travel out of the Miami/Miami beach area?
Absolutely yes! We plan events all over South and North Florida from Key West to Tampa and far. We do also offer out of state services. Please contact us to discuss.
Do you offer photography/videography coverage?
We take a pride in event photography and videography and our experienced pros had a huge experience in shooting candid moments of planned proposals, elopements, weddings and other romantic events.
About elopements
What is an elopement exactly?
Elopement is a wedding ceremony with 10 guests or up to 30 guests maximum. Elopement is an intimate ceremony that is personalized to you and your needs.
How many guests could I invite to my elopement?
Our packages include 10 guests, but you are welcome to add more guests for extra fee. Just ask us!
How much in advance do I need to book you?
The sooner, the better. For all events we do ask that they are booked at least a month in advance however we are always doing our best to accommodate your last minute request.
How much do I pay when I book your services?
We kindly ask to pay 50% of the total cost at the time of booking unless it's a last minute event (at this case we require the full payment before the event.)
How the booking&planning process works?
It`s easy as 1-2-3! You contact us, choose the package, book the date and time with the deposit, fill our the questionnaire to customize the package and get the plan of the day prior your event to know all the details. We guide you through the whole process so you are сomfy and relaxed.
How could I apply for a marriage license in Florida to plan my elopement?
Our event coordinator will provide you with the addresses and phone numbers of the Courts where you could schedule the appointment and apply for a marriage license in person. Please keep in mind that Out of state residents may apply and get the license the same day when they have an elopement, but Florida residents should either wait 3 days after getting the marriage license before the ceremony or do an online premarital course.
Does your team travel out of the Miami/Miami beach area?
Absolutely yes! We plan events all over South and North Florida from Key West to Tampa and far. We do also offer out of state services. Please contact us to discuss.
Do you offer photography/videography coverage?
We take a pride in event photography and videography and our experienced pros had a huge experience in shooting candid moments of planned proposals, elopements, weddings and other romantic events. We will be happy to share the portfolio of our photographers and videographers!
About event design
Are event designers the same thing as event planners?
It`s a common misconception however event planners are not the same as event designers. We do offer event planning services for a fee, but it would be a separate services from event decor. An event designer, like us for instance, is contracted to design and decorate your event.
An event planner is contracted to determine all of your event vendors and overall logistics. This includes finding a venue, caterer, event decorator, florist, baker, lodging, etc.What kind of events do you decorate?
PRC Cloud Nine can manage anything from the smallest request to a large-scale wedding or corporate event. We love creating florals and event decor for your specific wants and needs. Our custom designs will make your event one-of-a-kind.
How much does your service cost?
All of our pricing is given in writing via email. We provide thorough quotes that include delivery, setup and takedown pricing.
Do you have a catalog?
We do have a pricing list for basic backdrops, balloon structures and basic florals which we`ll share with you once we start working but all custom setups will be a subject for reviewing and giving you a quote. Please email or call us to discuss your needs.
Why do you want to know my budget?
Knowing your approximate budget (of course, it may change lately!) will greatly help us to create a relevant and useful design proposal. We always do our best to maximize the impact we can make at a price you're comfortable spending. We don't want to waste your time or ours by giving you a proposal that is way above or below your budget range.
Do you have insurance?
Yes, we are fully insured. We're happy to provide a certificate of insurance to all of our clients and their event locations. Please request a COI no less than 5 business days prior to your event.
How does the design and rental process work?
We begin by learning about you and your event. We will ask when and where your event is being held, the overall size of the event (in terms of guest count/table count/room size), and your desired theme, style or color scheme. We also may do a site visit to your event location, especially if we haven't designed an event there before.
Once we have the info we need, we'll create a design proposal catered specifically to your event needs. We give itemized pricing for each decor element, as well as the cost of delivery, setup and takedown, which is based on travel distance and the number of event technicians required for an on-time setup. We'll send you this proposal, along with photos, to help you visualize our designs.
When your proposal is ready, you'll simply sign the proposal along with a 50% non-refundable retainer. This reserves your event date in our schedule as well as all equipment, staffing and vehicles necessary for a successful event.
About planning
Why do I need an event planner? Is this service just for large events?
PRC Cloud Nine can assist on any size event, large or small. We have planned events for as few as 10 and parties for as many as 200 people.How much time do you need to plan an event?
We always say that it is better to start planning as early as possible. We should have enough time to get all supplies and vendors ready to go. Many dates tend to book quickly, so getting yours on our books is priority number 1. However we will be happy to accommodate you last minute request based on our availability.What events do you plan?
We plan all kinds of events from weddings to birthday parties and baby showers, bridal showers. We do also have an experience in planning huge bar/bat-mitzvahs, sweet sixteens and quinceaneras. Whatever you need to plan, we are here to help!
Who will handle my event?
We have a whole team which includes event planners, event designers, and event coordinators. They handle all the planning and arrangements.
On the day of your event, they will be on hand to make sure everything runs smoothly so that you can focus on having a good time with your guests.
How much does your services cost?
Every single event is unique and will be priced differently however we have a list of planning fees which we will be happy to email you. Just contact us!
Do you have insurance?
Yes, we are fully insured. We're happy to provide a certificate of insurance to all of our clients and their event locations. Please request a COI no less than 5 business days prior to your event.
If we would need to postpone for any unforeseen reason, are we able to do that without penalty?
Yes! Sure! We are pretty flexible on this!
We understand that unforeseen things may occur so we will work with you, and postpone your event to another date, based upon availability. We would transfer your first installment to your new date and start fresh.